An operational application is an interactive web tool that staff and volunteers use to do the work — not a document, a dashboard, a map, or a slide deck.
Valuable Tool
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One Volunteer Owns It
Built by a volunteer. Depends on that volunteer to run, update, and keep alive.
Valuable Tool
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Red Cross Owns It
Owned, documented, supported, and transferable. It outlives whoever built it.
Help Define the Path: Who Owns It · Where It Lives · How It Is Reviewed · How It Transfers